Moraya Supplements Privacy Policy

Last Updated: March 15, 2026

Moraya Supplements (“Company,” “we,” “us,” or “our”) values your privacy and appreciates your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit our website, purchase our products, or otherwise interact with us. By using our Site or services, you agree to the practices described here.

 

1. Introduction

“Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an individual. This Privacy Policy applies to Personal Information collected:

• When you visit or use our website: morayahealth.com (“Site”)
• When you purchase supplements or other wellness products from us
• Through emails, text messages, or other communications with our company
• When you interact with our advertising or marketing on third-party websites or platforms

This Policy also applies to cross-border data transfers, including transfers from the EEA to the U.S.

 

2. Information We Collect

We collect Personal Information directly from you, automatically through your device, or via third-party services.

2.1 Information You Provide

• Identifiers: Name, billing and shipping addresses, email address, phone number
• Payment Information: Processed securely by third-party payment providers (we do not store full card numbers)
• Account Information: Login credentials, preferences, and purchase history
• Communications: Customer support inquiries, survey responses, product reviews, or other messages

2.2 Information Collected Automatically

• IP address, browser type, device information
• Pages visited, time spent, search terms
• Referral website and navigation paths
• Cookies, pixels, and similar tracking technologies

2.3 Geolocation Information

Approximate location derived from IP address to enhance shopping experience and detect fraud.

 

3. How We Use Your Personal Information

We use Personal Information to:

• Process orders, payments, and shipping
• Provide customer service and support
• Analyze Site usage and improve products/services
• Deliver marketing communications and personalized promotions
• Detect and prevent fraud, ensure website security
• Comply with legal obligations and enforce our Terms of Service

Legal Basis for Processing (GDPR): We process Personal Information based on:

• Performance of a contract (e.g., order fulfillment)
• Legitimate business interests (e.g., fraud prevention, analytics)
• Consent (e.g., marketing communications)
• Compliance with legal obligations

You may opt out of marketing emails at any time via the unsubscribe link in our messages.

 

4. Disclosure of Personal Information

We do not sell your Personal Information. We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Payment processors
• Fulfillment and shipping partners
• Website hosting and analytics providers
• Marketing and advertising partners
• Customer support providers

These service providers may only use Personal Information to perform services for us.

4.2 Legal Requirements

We may disclose information:

• To comply with applicable law or legal process
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a merger, acquisition, or sale of assets

4.3 Cross-Border Transfers

If your data is transferred outside your country (e.g., from EEA to U.S.), we ensure appropriate safeguards, such as Standard Contractual Clauses.

 

5. Cookies and Tracking

Our Site uses cookies, pixels, and similar technologies to:

• Improve user experience
• Analyze traffic and usage trends
• Deliver marketing and advertising campaigns

Your Choices: You may disable cookies in your browser; some Site features may not function properly. Non-essential cookies require opt-in consent for users in the EEA. For details, see our Cookie Policy [link if separate].

 

6. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Orders, billing, and shipping info: 7 years
• Marketing and newsletter preferences: Until unsubscribed
• Customer support communications: 3 years

 

7. Your Privacy Rights

7.1 Access, Correction, and Deletion

You may request to:

• Access the Personal Information we have collected about you
• Correct inaccurate or incomplete information
• Request deletion of your Personal Information (subject to legal obligations)

7.2 Opt-Out of Marketing

You can opt out of marketing emails at any time using the unsubscribe link in our emails.

 

8. California Privacy Rights (CCPA / CPRA)

California residents have the right to:

• Request disclosure of the Personal Information we collect, use, or share
• Request deletion of Personal Information
• Opt-out of the sale or sharing of Personal Information

Note: Moraya Supplements does not sell Personal Information, but we may share information with service providers as described above. California residents can exercise their rights by contacting us at privacy@moraya-supplements.com or via [Insert Web Form Link].

 

9. International Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under GDPR, including:

• Right to access, correct, or delete your Personal Information
• Right to object to or restrict processing
• Right to data portability
• Right to withdraw consent for certain processing activities

To exercise these rights, please contact us at privacy@moraya-supplements.com.

We may appoint a Data Protection Officer (DPO) for GDPR compliance if needed.

 

10. Data Security and Breach Notification

We implement reasonable technical and organizational safeguards to protect Personal Information.

Breach Notification: In the event of a data breach affecting your Personal Information, we will notify affected users in accordance with applicable laws.

 

11. Children’s Privacy

Our Site and products are not intended for children under 18, and we do not knowingly collect Personal Information from children. If we learn that we have collected information from a child, we will delete it promptly.

 

12. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. Review their privacy policies before interacting with them.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a notice on our Site. Continued use of our Site constitutes acceptance of any changes.

 

14. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Moraya Supplements
Email: privacy@moraya-supplements.com
Address: 382 NE 191st St, 423672, Miami FL 33179